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Shipping services

Show expected delivery time on your offers

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Written by Prisjakt B2B
Updated over 7 months ago

Delivery options can be a deciding factor when it comes to a buying decision. In a survey conducted by the Swedish PostNord E-Barometern [Q2 2022], almost 40% of the buyers state that they have selected another shop based on delivery options.

On PriceSpy you can choose a shop by filtering the list of shops by delivery type and carrier, as well as sorting the list by Cheapest and Fastest delivery.

On the shop’s offer in the list, carrier, cost and delivery time are shown for the cheapest option.

All delivery options are based on the shop’s own shipping services. When the user activates a delivery filter, shops that have no shipping options are shown last, under Others.

A shipping service can contain the following information:

  • Name: the name of the service, e.g “Free shipping over 10€”

  • Carrier: the transporter of your product, e.g Budbee or UPS

  • Delivery type: in which way the product will be delivered, e.g Home delivery or parcel locker

  • Cost: the cost of the service, e.g. Free shipping or 10 EUR

  • Cut-off time: the deadline for shipping the order the same day, especially important if you state that it will be sent the same day

  • Handling time: the time from when the order is placed to when the product is shipped, e.g. 0 days if the product is sent the same day as the order is received

  • Delivery time: the time from when you send the order to when it reaches the customer

You can add an unlimited number of shipping services. Sometimes several services for the same carrier is needed, e.g one for larger parcels and one for smaller parcels, with different costs and delivery times.


Examples of how to set up your shipping services

Scenario 1. Create shipping services for all products

Create shipping services for all products if you, for instance, have a fixed shipping cost for all your products, free shipping over a certain amount, or other services that apply to all your products.

Creating shipping services that apply to all your products is the simplest way to show delivery options at PriceSpy.

This is how to set up a shipping service that applies to all your products:

  1. Go to PriceSpy Business Center on business.pricespy.co.uk

  2. Go to Shipping Services

  3. Select Add shipping service and follow the steps to set up

  • Carrier

  • Type of delivery

  • Delivery time

  • Cost

  1. Select Save shipping service

Note:

  1. If you choose to add shipping services for individual products, according to Scenario 4, these will be used instead of those set up in the Business Center.

  2. If you define two shipping services that should apply to all products, the one with the lowest shipping cost will be displayed on PriceSpy.


Scenario 2. Create shipping services with shipping labels

This functionality is only available together with the use of the Prisjakt Standard product feed.

Create shipping labels in order to exclude special products from the general services.

This is particularly useful if you have special shipping methods for certain products, e.g fragile or bulky products, or perhaps express shipping for selected products.

A label can be named anything, e.g Fragile or Bulky. A label can be placed on one or more products in the product feed, so you can create a shipping service for a label that will be used for a single product.

This is how you specify shipping services that will be used for products with shipping labels:

  1. Select products that need special shipping methods, by creating a label for them in your product feed. Labels can be named anything, e.g “bulky”, “fragile”, “heavy”, etc.

<g:shipping_label>bulky</g:shipping_label>

  1. Go to PriceSpy Business Center on business.pricespy.co.uk

  2. Go to Shipping Services

  3. Select Add a shipping service

  4. Add the same label as you used in your product feed

Note - If you use shipping labels, only the shipping services created for the corresponding labels apply. The general shipping services do not apply to products with labels.


Scenario 3. Create shipping services for dimensions/weight

This function is only available together with the use of the Prisjakt Standard product feed

Create shipping services for different dimensions/weight if you have, for example, services that apply only to small products. This is the case for many Last Mile carriers that only delivers to smaller parcel boxes.

This is how you create shipping services for different weight/dimensions:

  1. Add the product dimensions and/or weight in your product feed:

    <g:shipping_weight>11.2 kg</g:shipping_weight>
    <g:shipping_length>10.12 cm</g:shipping_length>
    <g:shipping_width>10.12 cm</g:shipping_width>
    <g:shipping_height>10.12 cm</g:shipping_height>

  2. Go to PriceSpy Business Center on business.pricespy.co.uk

  3. Go to Shipping Services

  4. Select Add a shipping service

  5. Add dimensions and/or weight that matches what you have added to your product feed, e.g you can set it up like this in the Business Center to get the above product included in the shipping service:

Note - Shipping services without any filter options for weight/dimensions apply to all products.


Scenario 4. Create a specific shipping service for individual products

This function is only available together with the use of the Prisjakt Standard product feed.

Create specific shipping services for individual products if you don’t have general services that applies to all products, e.g if each product is delivered according to its own terms

This is how you create shipping services for different weight/dimensions:

  1. Add a shipping service in the product feed for a product, like this:

    <g:shipping>
    <g:country>SE</g:country>
    <g:region>Skåne</g:region>
    <g:service>Express</g:service>
    <g:price>25.00 SEK</g:price>
    <g:min_handling_time>1</g:min_handling_time>
    <g:max_handling_time>2</g:max_handling_time>
    <g:min_transit_time>1</g:min_transit_time>
    <g:max_transit_time>3</g:max_transit_time>
    </g:shipping>

    shipping(country:region:service:price:min_handling_time:max_handling_time:min_transit_time:max_transit_time)
    SE:Skåne:Express:25.00 SEK:1:2:1:3

  2. When PriceSpy reads the feed the shipping service in the feed will be used instead of what is present in Business Center


This is how the delivery time is calculated

Delivery time is based on the following parameters:

  • Handling time: The time from when the customers order to when the product is shipped. Handling time 0 days means that products are sent the same day (“Same-Day Delivery”)

  • Transport time: The time from when the product is sent to when it reaches the customer.

  • Cut-off time: The time from when the last order of the day can be shipped, especially important if you state that the product can be shipped the same day.

Limitations

The current system to handle delivery information has the following limitations:

  • Postal code: You cannot specify if a shipping service only should apply to a particular area/postcode. This means that delivery services that aren’t available within the user's postcode may be displayed on PriceSpy.

  • Shipping to other countries/International deliveries?: It is assumed that all delivery services listed apply within the country of the shop's primary market. There is no way to create delivery services for international deliveries.

Further information / links:

General information

Detailed information

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