All Collections
For Shops
PriceSpy Business Center
No information about your product catalogue?
No information about your product catalogue?

Possible reasons for an empty catalogue view

P
Written by Prisjakt B2B
Updated over a week ago

If you are faced with an empty view under Catalogue status in the Business Center, this is because we have not been able to match any of your products.

Possible reasons for this include:

  1. We do not have a suitable category, that is, we have not managed to match your offers to any of our products. Information about the categories we have can be found here - Categories

    We regularly consider new categories to add, so we will most likely be able to match your products in the future.

  1. The data in your product feed is incomplete, which could mean, for example, that it lacks important data that we need to link your products and our products. SKU, EAN and Manufacturer/Brand are examples of important data that simplify product matching.

    You can read more about which fields, data and formatting the feed requires in this collection of articles - PriceSpy product feed information.

    We also accept Google feed format, which you can read more about here - Google feed format.

And, as always, if you have any questions or thoughts, please contact us.

Did this answer your question?